Our missions and services

Tourist welcome

face to face and remotely (tel - fax - email)


Information

Brochure publication - databases - Powerpoint - Internet - digital technology


Promotion - Communication - Press - Public relations

Exhibitions - workshops - direct marketing activities - press relations - press welcome - integration - public relations


Activities

Mediation, heritage tourism - guided and audio guide tours - conferences - round-table discussions - organisation of partner and services networks


Marketing

Reception activity: creation and sale of trip products - group and individual packages - guided tour services - ticket offices - shop


Measuring customer satisfaction

Customer surveys - handling of complaints, malfunctions and comments


Observation

Observing the local tourist economy


Tourism organisation

Promotion of local tourism and local treasures (trade fairs and marketing operations, group and individual brochures, internet, marketing) - development of tourist products: visits and short stays for groups and professionals - assistance/advisory support for professionals - local micro observatory of tourist numbers - Press Relations service - coordination.